Last updated: August 1, 2026
These Terms & Conditions ("Terms") govern your use of the website holycaresorganic.com ("the Website") operated by Vrindakriti Enterprises ("Holy Care's", "we", "us", or "our"). By accessing or using our Website, you agree to be bound by these Terms.
1. General
- You must be at least 18 years of age to use this Website and place orders.
- By using this Website, you confirm that the information you provide is accurate and complete.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Products and Pricing
- All products listed on the Website are subject to availability.
- Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to modify product prices at any time without prior notice. However, any price changes will not affect orders that have already been confirmed.
- Product images are for illustration purposes. Actual product packaging and appearance may vary slightly.
3. Orders and Payment
- Placing an order constitutes an offer to purchase. Order confirmation from our side constitutes acceptance of your offer.
- We accept payments via Razorpay (UPI, credit/debit cards, net banking, wallets) and Cash on Delivery (COD).
- All online payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway.
- We reserve the right to cancel any order if payment is not received or if fraud is suspected.
4. Shipping and Delivery
Please refer to our Shipping & Delivery Policy for detailed information about shipping timelines, charges, and delivery coverage.
5. Cancellation and Refunds
Please refer to our Refund & Cancellation Policy for detailed information about cancellations, returns, and refunds.
6. User Account
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorised use of your account.
7. Intellectual Property
- All content on this Website — including text, images, logos, graphics, product names, and designs — is the property of Vrindakriti Enterprises and is protected under applicable intellectual property laws.
- You may not reproduce, distribute, or use any content from this Website without our prior written consent.
8. Product Usage Disclaimer
- Our products are food supplements and natural wellness products. They are not intended to diagnose, treat, cure, or prevent any disease.
- Please consult a healthcare professional before using any product if you have a medical condition, are pregnant, or are nursing.
- Always read the product label and follow the recommended usage instructions.
9. Limitation of Liability
To the maximum extent permitted by law, Vrindakriti Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or our products. Our total liability shall not exceed the amount you paid for the specific product in question.
10. Indemnification
You agree to indemnify and hold harmless Vrindakriti Enterprises, its owners, employees, and partners from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Website after any changes constitutes acceptance of the revised Terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
