Privacy Policy

Last updated: August 1, 2026

This Privacy Policy describes how Holy Care's (operated by Vrindakriti Enterprises, "we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from holycaresorganic.com ("the Website").

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through our payment gateway)

Automatically Collected Information

When you browse our Website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfil your orders
• To communicate with you regarding your orders, inquiries, or support requests
• To send order confirmations, shipping updates, and delivery notifications
• To improve our Website, products, and customer experience
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Security

All payment transactions on our Website are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card, debit card, or UPI details on our servers. Razorpay's privacy policy governs how they handle your payment information.

4. Data Sharing

We may share your personal information only with:

• Shipping and logistics partners — to deliver your orders
• Payment gateway (Razorpay) — to process payments securely
• Legal authorities — if required by law or to protect our legal rights

5. Cookies

Our Website uses cookies to enhance your browsing experience, remember your preferences, and keep items in your shopping cart. You can disable cookies in your browser settings, but some features of the Website may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Order records are retained for a minimum of 8 years as required under Indian tax laws.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: